Privacy Policy

Last updated: July 2026

This policy explains what personal data Learnery collects, why we collect it, how we use and protect it, and the rights you have. Learnery ("we", "us") provides an online workplace AI training service at learnery.io. Learnery is operated by , based in Athens, Greece. For any privacy question, write to privacy@learnery.io.

1. Information we collect

• Account data. When a business or an employee registers, we store name, work email, company, chosen industry and role, language, and login credentials or the Google account identifier used to sign in.
• Training data. Lesson progress, quiz answers, prompt exercises, chat practice, and certificates earned inside the seminar. The text you type into the exercises, and the questions you ask the AI tutor, are sent to our AI provider to generate feedback and examples, as described in section 5.
• Assessment data. If you complete our free AI readiness assessment, we store your answers, the resulting score and readiness band, and, when you ask us to email the report, your work email and any company name and team size you give us.
• Payment data. When a business buys seats, payment is processed by Stripe. We receive an order record and a payment reference. We never see or store full card numbers.
• Contact and sales data. If you use our contact form, we store the name, company, phone, work email, and message you send, so our team can reply.
• Usage and device data. Page visits, referring website, campaign parameters (UTM values), approximate device type, browser, operating system, and a hashed identifier. We do not store raw IP addresses in the clear.

2. How we use your data

• To provide the training service and keep track of progress and certificates.
• To process seat purchases and send order confirmations.
• To answer contact requests and follow up about a rollout.
• To understand which channels and campaigns bring us visitors, using our own first party analytics, so we can improve the product and our marketing.
• To keep the service secure and prevent abuse.

3. Legal bases

Where the GDPR applies, we rely on the following legal bases: performance of a contract (to run the service you or your employer signed up for), legitimate interests (to secure the service and measure our own marketing with privacy friendly analytics), consent where required, and legal obligation (for example, keeping records for tax).

4. Cookies and analytics

We keep cookies to a minimum. We use a session cookie to keep you logged in, a cookie to remember your language, and a first party attribution cookie that records which campaign or referring site brought you to us, so we know where our customers come from. We also keep a cookie that records your cookie choice, so we do not ask you again. We do not use advertising pixels or third party tracking cookies from networks such as Meta, Google Ads, or LinkedIn. Our analytics runs on our own servers and is not shared with advertising networks.

5. Who we share data with

We share personal data only with service providers that help us run Learnery, under contracts that protect your data:

• DeepSeek as our primary AI provider. The text learners type into the exercises, the chat practice, the prompt lab, and questions asked of the AI tutor are sent to DeepSeek so it can generate feedback and examples. DeepSeek is based in China, outside the European Economic Area.
• OpenAI as our reserve AI provider and for safety screening. If DeepSeek cannot be reached, the same text goes to OpenAI instead so that training is not interrupted. The AI output shown to learners is also sent to OpenAI to be screened for harmful content. OpenAI processes this content in the United States under the European Commission standard contractual clauses. Under its API terms, this content is not used to train its models.
• Stripe for payment processing.
• Google when you choose to sign in with a Google account.
• Our email and hosting providers to deliver the service and transactional messages.

We do not sell your personal data, and we do not share it with advertising networks.

6. International transfers

Where a provider processes data outside the European Economic Area, we rely on appropriate safeguards such as the European Commission standard contractual clauses.

7. How long we keep data

We keep account and training data for as long as the account is active, and for a reasonable period afterwards to meet legal and accounting duties. Usage and analytics records are kept at event level and deleted automatically after 400 days. Email delivery logs are kept for 90 days and AI interaction logs for 180 days. Contact, lead and assessment records are kept until you ask us to delete them, so we can follow up and keep a record of the enquiry. You can request deletion at any time using the contact details in section 12.

8. Your rights

Subject to applicable law, you have the right to access your data, correct it, erase it, restrict or object to processing, and receive a copy in a portable format. You may withdraw consent at any time where processing is based on consent. To exercise any right, write to privacy@learnery.io. You also have the right to complain to your local data protection authority.

9. Security

We protect data with encryption in transit, hashed credentials, access controls, and regular review. No system is perfectly secure, but we work to keep your data safe.

10. Children

Learnery is a workplace tool intended for adults. It is not directed at children.

11. Changes

We may update this policy. When we do, we will change the date above and, for material changes, tell account holders.

12. Contact

Questions about privacy? Write to privacy@learnery.io or use our Contact page.